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The "WordPress WhatsApp Support" plugin, available on CodeCanyon and created by WeCreativez, is a powerful and user-friendly tool designed to enhance customer support and communication on WordPress websites using WhatsApp. This plugin is particularly useful given the widespread use of WhatsApp, with over 1 billion people in more than 180 countries utilizing the platform.

Key Features:

  1. Multi Person Support: Allows multiple support personnel to be available for customer interaction.
  2. Single Person Support: Enables support through a single contact.
  3. Group Invitation: Offers the ability to invite users to WhatsApp groups.
  4. Fully Responsive: Ensures compatibility with various device sizes and types.
  5. Fully Customizable: Provides options to tailor the appearance and functionality to match your website.
  6. Schedule by Days: Allows setting availability of support personnel based on specific days.
  7. WooCommerce Product Query: Integrates with WooCommerce for product-related inquiries.
  8. GDPR Ready: Complies with GDPR regulations for user data privacy.
  9. Auto Popup with Sound: Engages visitors with an automatic popup feature, complete with sound notifications.
  10. Live Support Button Shortcode Generator: Facilitates easy creation of support buttons with shortcodes.
  11. Enable/Disable on Mobile Devices and Desktops/Laptops: Offers control over where the support feature appears.
  12. Filter by Pages, Slugs: Allows filtering to show the support option on specific pages or URLs.
  13. Unlimited Contact or Support Buttons (Shortcode): Enables the creation of numerous support buttons.
  14. Customizable Popup Location: The popup location can be adjusted for both mobile and desktop views.
  15. Custom Welcome Message: Personalize the greeting message for users.
  16. Click to Call for Layout 8: A specific feature for one of the layouts, enhancing call functionality.


Recent Updates (Change Log):

  • Version 2.4.3: Fixes issues related to WooCommerce product query shortcode and user image alt tags.
  • Version 2.4.2: Introduces new redirection features and script object filters, with some options removed for optimization.
  • Version 2.4.1: Addresses an undefined function issue on the analytics page.
  • Version 2.4.0: Adds multi-support person schedule slots and improves the method of adding/editing support persons.
  • Further updates include tweaks for admin options, PHP 8 compatibility, security improvements, and integration with Dokan Multivendor for enhanced vendor support.

This plugin is an excellent choice for WordPress site owners looking to provide efficient and direct support to their visitors and customers through WhatsApp. It combines ease of use with a range of customizable features, making it a versatile tool for enhancing customer support and engagement.


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