SAAS – Lead & Call Center Management CRM is an all-in-one cloud-based solution designed for businesses to efficiently manage their leads, agents, and call center operations from a single powerful dashboard.
Built as a fully SAAS-ready platform, this CRM allows you to manage multiple companies or clients with separate data, perfect for agencies, telemarketing teams, or support centers.
🔑 Core Features:
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✅ Lead Management
Add, assign, and update leads across different stages. Add notes, set follow-ups, and track history. -
📞 Call Center Features
Auto-dialer, call logging, agent call performance, and contact scripts—optimized for outbound/inbound operations. -
🧑💻 Team & Agent Panel
Role-based access for admin, managers, and agents. Track performance, manage tasks, and assign leads. -
🧮 Reports & Analytics
View detailed reports of leads, calls, conversions, and agent productivity. -
🌐 SAAS Ready
Fully multi-tenant system with subscription support, allowing you to onboard multiple businesses or clients. -
🔒 Secure & Scalable
Built with secure architecture and scalable infrastructure to handle high call volumes and large teams. -
⚙️ Admin Settings
Control everything from the backend — company profiles, lead stages, call scripts, billing plans, and more.
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